Adapt-to-Order
Relationship Management
What
is eCRM?
The Internet is having
great impact on the overall direction of CRM. Traditional CRM products
have been targeted at three major user groups inside of companies
- direct sales, marketing, and customer service. The Internet is
providing a vehicle for new forms of collaboration that involves
a variety of constituents outside the "brick and mortar" walls of
the corporation, including partners, customers, and prospects. "New
breed" eCRM will foster relationships between all parties in the
value chain of an extended enterprise, including internal employees,
channel partners, customers, and unknowns. All of these constituents
will ultimately become users of sophisticated, Web-based software
applications that facilitate relationship management across the
"extraprise." YOUcentric is ideally positioned to take advantage
of the Internet revolution's impact on CRM. Our product is completely
based on Java and is inherently Internet-based. Our applications
can be deployed on nothing more than a Web browser at the client-side,
which allows all your constituents to access the system from anywhere
in the world.
Proof
of Concept
Making
a Sound Vendor Decision
Selecting a vendor to
develop a customer relationship management solution can be a tough
decision. Most of our competitors expect you to make a selection
based on good faith. YOUcentric wants to earn your business, so
we take it one-step further. We are the only eCRM provider willing
to assemble a working prototype - as a final stage of the sales
process - to prove that we can develop an exact-fit solution that
meets your specific needs in a short time frame. We call this prototype
a Proof of Concept (POC).
If you are a qualified
prospect, we can design a prototype based on your unique business
functionality, of killer components - those elements of your selling
process that differentiate you from your competition and help you
close deals. Or, we can map our application to your data architecture.
We believe that this crucial step of the sales process demonstrates
our ability to grasp your unique business vision and translate that
into a fully customized enterprise application
YOUcentric,
Inc
6000 Fairview Road, Suite 405
Charlotte, NC 28210
(704) 643-1000 or (877) 462-3384
info@youcentric.com
http://www.youcentric.com/sun
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